PRIVACY POLICY
FrankTheFinancialCoach, LLC
Effective Date: May 31, 2026
Company Name: FrankTheFinancialCoach, LLC
Company Address: 87 Madison Street, Park Ridge, New Jersey
Company Email: [email protected]
Website: frankthefinancialcoach.com
FrankTheFinancialCoach, LLC respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, purchase products or services, book coaching or consulting sessions, complete forms, participate in assessments, receive email or SMS communications, download materials, join programs, or otherwise interact with us.
By using our website, products, services, programs, assessments, or communications, you agree to this Privacy Policy.
1. Company Overview
FrankTheFinancialCoach, LLC is a New Jersey-based coaching, consulting, and educational company that provides financial education, career coaching, business coaching, personal development guidance, online courses, assessments, digital products, workshops, webinars, and related services primarily to clients located in the United States.
2. Information We Collect
We may collect personal information that you voluntarily provide, information collected automatically through our website and technology tools, and information related to your use of our services.
The types of information we may collect include:
Name
Email address
Phone number
Mailing address
Billing information
Payment-related information
Appointment information
Coaching or consulting intake information
Assessment responses
Questionnaire responses
Course registration information
Membership information
Communication preferences
SMS consent and opt-out information
Email marketing preferences
Website usage information
Device and browser information
IP address
Cookies and analytics data
Any other information you voluntarily submit
3. Information You Voluntarily Provide
You may voluntarily provide information when you:
Contact us
Submit a website form
Book a session
Purchase a product or service
Register for a course, webinar, workshop, or membership
Complete an assessment or questionnaire
Subscribe to an email list
Request SMS reminders
Download a resource
Participate in coaching or consulting
Respond to surveys
Send emails or messages
Provide testimonials, feedback, or reviews
Please do not submit sensitive personal information unless it is necessary for the service you are requesting.
4. Assessment and Coaching Information
FrankTheFinancialCoach, LLC may collect information through assessments, questionnaires, coaching intake forms, worksheets, reports, and client conversations.
This information may relate to financial habits, career goals, education, employment, personality-style preferences, decision-making patterns, budgeting, saving, risk tolerance, personal goals, or other coaching-related topics.
This information is used for educational, coaching, consulting, and personal development purposes only. It is not used to provide legal, tax, investment, medical, mental health, or other regulated professional advice.
5. Information Automatically Collected
When you visit our website or interact with our digital platforms, we may automatically collect information such as:
IP address
Browser type
Device type
Operating system
Referring website
Pages viewed
Links clicked
Time spent on pages
Date and time of visit
General location information
Website usage patterns
This information helps us improve our website, services, marketing, security, and user experience.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, understand website usage, remember preferences, measure marketing effectiveness, and enhance user experience.
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
7. Website Analytics
We may use third-party analytics tools, such as Google Analytics or similar services, to understand how visitors use our website.
These tools may collect information about your device, browser, IP address, pages visited, links clicked, and other usage data.
We use this information to improve our website, content, products, and services.
8. Email Marketing
If you subscribe to our email list, download a resource, register for a program, or otherwise provide your email address, we may send you educational content, newsletters, updates, offers, reminders, and marketing communications.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at [INSERT EMAIL ADDRESS].
We may still send transactional, administrative, or service-related emails even if you unsubscribe from marketing emails.
9. SMS Text Messaging
If you provide your mobile phone number and consent to receive SMS messages, FrankTheFinancialCoach, LLC may send text messages related to:
Appointment reminders
Meeting reminders
Scheduling updates
Coaching session reminders
Program reminders
Client communications
Service-related updates
Administrative notices
SMS messaging is used primarily as a tool to remind clients of appointment times and upcoming meetings.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP, CANCEL, UNSUBSCRIBE, or by contacting us at [INSERT EMAIL ADDRESS]. You may request help by replying HELP.
Consent to receive SMS messages is not a condition of purchasing any product or service.
10. SMS Privacy Statement
We respect your privacy regarding mobile information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, scheduling platforms, text messaging providers, payment processors, or technology providers, is permitted only as needed to provide our services.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for marketing or promotional purposes.
11. How We Use Information
We may use personal information to:
Provide coaching, consulting, education, courses, programs, and services
Process purchases and payments
Schedule appointments
Send appointment reminders
Send SMS reminders and service communications
Deliver digital products and downloads
Provide assessments, reports, and educational materials
Respond to inquiries
Send newsletters and marketing communications
Improve our website and services
Personalize user experience
Maintain client records
Provide customer support
Analyze website performance
Prevent fraud or misuse
Comply with legal obligations
Enforce our Terms and Conditions
Protect our rights, property, clients, and business
12. How We Share Information
We do not sell your personal information.
We may share information with trusted third-party service providers who help us operate our business, including:
Payment processors
Website hosting providers
Email marketing platforms
SMS messaging providers
Scheduling software
Customer relationship management tools
Course platforms
Analytics providers
Cloud storage providers
Legal, accounting, or compliance professionals
Technology support providers
These third parties are only authorized to use personal information as needed to provide services to us.
We may also share information if required by law, court order, legal process, government request, fraud prevention, safety concerns, enforcement of our Terms, or protection of our rights.
13. Payment Processing
Payments may be processed by third-party payment processors. We do not store full credit card numbers or full payment card details on our own systems unless specifically stated.
Payment processors may collect and process payment information according to their own privacy policies and terms.
14. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.
However, no website, email system, SMS system, payment system, or internet transmission is completely secure. We cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of any account login information, passwords, or access credentials.
15. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.
We may retain certain information even after you stop using our services if required or permitted by law.
16. Your Privacy Choices
Depending on your location and applicable law, you may have rights to:
Access personal information we hold about you
Correct inaccurate information
Request deletion of certain information
Opt out of marketing emails
Opt out of SMS communications
Request information about how your data is used
Withdraw consent where processing is based on consent
Limit certain data uses where required by law
To make a privacy request, contact us at [INSERT EMAIL ADDRESS].
We may need to verify your identity before responding to your request.
17. New Jersey Privacy Rights
If you are a New Jersey resident, you may have certain privacy rights under applicable New Jersey privacy laws, where those laws apply to our business.
These rights may include the ability to request access, correction, deletion, portability, and certain opt-outs related to personal data.
To exercise any applicable New Jersey privacy rights, contact us at [INSERT EMAIL ADDRESS].
18. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, if those laws apply to our business.
These rights may include the right to know, access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights.
FrankTheFinancialCoach, LLC does not sell personal information.
To make a California privacy request, contact us at [INSERT EMAIL ADDRESS].
19. Children’s Privacy
Our website, products, services, coaching, consulting, assessments, and programs are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.
If you believe a child under 13 has provided us with personal information, please contact us at [INSERT EMAIL ADDRESS].
20. Clients Under 18
Some services may involve students, young adults, or family-related educational topics.
If a client is under 18, a parent or legal guardian should provide consent before the minor uses paid services, completes assessments, or participates in coaching or consulting.
FrankTheFinancialCoach, LLC reserves the right to decline services to minors without appropriate parental or guardian involvement.
21. Do Not Track Signals
Some browsers transmit “Do Not Track” signals. Our website may not currently respond to all Do Not Track signals.
You may manage cookies and tracking preferences through your browser settings or applicable third-party tools.
22. Third-Party Websites
Our website, emails, courses, coaching materials, or resources may contain links to third-party websites, services, software, tools, or platforms.
We are not responsible for the privacy practices, content, security, terms, or policies of third-party websites or services.
You should review the privacy policies of any third-party websites or platforms you use.
23. International Visitors
FrankTheFinancialCoach, LLC operates primarily in the United States and is intended for users located in the United States.
If you access our website or services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States.
24. Confidentiality of Coaching Communications
We make reasonable efforts to respect the privacy of coaching and consulting communications.
However, coaching and consulting communications are not legally privileged in the same way as communications with an attorney, physician, therapist, or other licensed professional.
We may disclose information if required by law, legal process, safety concerns, fraud prevention, enforcement of our rights, or protection of our business.
25. Testimonials, Reviews, and Feedback
If you provide a testimonial, review, comment, success story, or feedback, you give us permission to use it for marketing, educational, or promotional purposes unless you request otherwise in writing.
We may use first name, initials, general description, or anonymized details unless you specifically authorize broader use.
26. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised effective date.
Your continued use of our website, services, products, programs, or communications after changes are posted means you accept the updated Privacy Policy.
27. Contact Information
If you have questions about this Privacy Policy or wish to make a privacy request, please contact:
FrankTheFinancialCoach, LLC
87 Madison Street, Apt 542, Park Ridge, NJ 07656
Email: [email protected]
